Refund & Return Policy

Refund Policy:
We offer a 100% Satisfaction Guarantee within 10 calendar days after you received your items - Which means we will refund your money if you are for any reason not satisfied with your order within 10 calendar days after you received your items. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
 
Send us an email with following information:
 
Subject: [Order Number] Refund ex. #MY12345 Refund
 
Body: Attach clear photos that show the damage
 
We will apply a refund to the original method of payment within the next 48 hours if you are eligible. Crediting to your account could take up to 7 business days depending on your bank.
 
We reserve the right to refuse a refund if it has been over 10 calendar days since product was delivered or there is evidence that the damage is due to regular use or in any way caused by the customer.
 
Requirements for Refund:
Must include a VIDEO or IMAGE shows that the items we sent were defective.
Refund request without VIDEO will not be entertained, as we need the proof to claim it back from our suppliers.
Refund process will take up to 2 weeks progression for verification purposes.
Shipping Fees will not be refunded back to customers as we shipped the item out.
Full Refund will be given if customers provided Full Information regarding defective item.
 
Returns Policy:
 
Contact us before returning the item, we will provide you return address. 
Return the new, unopened items to us within 30 days of delivery.
Simply contact our support team if you have any questions regarding your return.
For any product valued over $75 you should consider using a trackable shipping service or purchasing shipping insurance.
Please be considerate when placing your order to choose the correct size, color, ect. of your product to avoid any returns for exchanges.